1. How to Order Your Candle Making Machine?
First, you can find our sales person by the following way: customer service online, email, whatsapp, phone,etc. Then, tell our sales staff your requirements and make sure the final price and payment terms. Finally, you can arrange deposit after getting the deposit and we prepare the machine for you. The machine will arrive to you normally within 10-15 days.
2. How do I get your candle making price?
You can contact our customer service online or leave message on our website or send inquiry by the following way: Email: firstname.lastname@example.org Phone: 008613783679364 Whatsapp: 008613783679364
3. How long is the warranty period?
1-2 years.Free spare parts for replacement Life-time after-sale service. Technicians stand by 24/7 to offer support
4. Which Kinds of candle machines do you have?
We have candle machine for making pillar candle, ball candle,tealight candle, jar candle, church candle, birthday candle and number candle,etc. Manual, semi-automatic and fully automatic machine and production lines are available.
5. Is it OK to buy single machine like manual candle making machine or auxiliary equipment?
Yes, it is OK. We have complete kinds of candle manufacturing equipment and auxiliary equipment.
6. Do you provide installation and operation training?
For large production line, if you need, we have professional people to install and provide operation guide.
7. What are your best-selling candle making machine?
Our four best-selling series are: manual candle making machine, automatic white candle making machine, semi-automatic tealight candle production line, automatic birthday candle making machine.
8. Which auxiliary equipment do you have?
We have candle printing machine, wax melter, automatic wick cutting machine, cotton wick dipping machine, aluminum cup making machine, wax mixing machine,etc.
9. Do you provide candle making material like paraffin wax and cotton wick?
Our branch company, Fffaith Industrial Group, is the first agent of PetroChina. You can find raw materials for making candle on our this website: https://www.paraffinwaxchina.com/
10. If we have problems when using this machine, what should we do?
If you have any problem, just contact us, we will help you to solve it, and if necessary, we will arrange our engineers to help you in your country.
11. Do you provide samples ? is it free or extra ?
Since it is a big machine,we don't provide samples, but we can provide images and video.
12. Can I have my own requirements like size, voltage and other needs?
Yes, welcome to tell me your specific requirements to ensure the whole process smooth. We hope the candle machine we make is exactly what you need and shorten the time as soon as possible.